Terms of Use

Core boundary

Decision Atlas provides decision intelligence and evidence-based pattern analysis for professional practitioner preparation. It does not provide legal, financial, medical, therapeutic, employment, investment, safeguarding, crisis, or professional advice. It does not predict individual outcomes.

1. What Decision Atlas provides

Decision Atlas generates analytical reports by comparing an anonymised decision context against reviewed decision signals, outcome patterns, regret indicators, and evidence boundaries. Reports are designed to help practitioners prepare for coaching conversations.

Reports are not instructions, recommendations, diagnoses, predictions, guarantees, or advice to the practitioner or client.

2. Professional practitioner use

Decision Atlas is intended for professional practitioner preparation. You remain responsible for your own professional judgement, client relationship, ethical obligations, supervision, safeguarding duties, record keeping, and any action you take before, during, or after a session.

Only pages explicitly marked client-safe should be shared with a client. Practitioner-only pages may contain evidence framing, risk language, confidence limits, contraindication flags, and methodology notes that require professional interpretation.

3. Intake anonymisation obligation

You must not enter client names, addresses, phone numbers, email addresses, contact details, medical records, safeguarding details, direct identifiers, or unnecessary sensitive information. You must submit anonymised decision context only.

If you submit identifying information against this instruction, you are responsible for that submission and any consequences arising from it.

4. Acceptable use

You must not use Decision Atlas:

• for emergency, crisis, safeguarding, suicide, or self-harm assessment;
• to provide medical, legal, financial, therapeutic, or investment advice;
• to make automated decisions about a person;
• to upload direct client identifiers or prohibited sensitive information;
• to use the platform on behalf of a third party without authority to do so;
• to reverse-engineer, scrape, resell, or commercially copy the platform, reports, scoring logic, pattern library, prompts, source methodology, or report structure;
• to misrepresent a report as a prediction, diagnosis, guarantee, instruction, certification, or professional endorsement.

5. Evidence, AI, and report boundaries

Report outputs are based on matched decision signals, reviewed evidence patterns, statistical indicators, and AI-assisted report processing where used. They are directional intelligence only. They do not establish causality, do not represent population rates, and do not prove what will happen in any individual case.

AI-assisted processing may be used to classify anonymised contexts, support evidence matching, generate report language, summarise matched evidence, and improve internal quality checks. AI-assisted processing does not create medical, legal, financial, therapeutic, safeguarding, employment, or crisis advice.

6. Payments, credits, subscriptions, and refunds

Prices, report tiers, subscription plans, included credits, and any subscriber rates are shown before purchase or in the relevant checkout, dashboard, or plan screen. Payment is processed through Stripe. Decision Atlas does not store card numbers.

Reports are non-refundable once successfully generated and made available for download because the digital report has been produced. This does not affect your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation. If report generation fails because of a technical fault on our side, contact info@decisionatlas.co.uk and we may regenerate, credit, or refund the affected report.

The Practice Plan subscription renews automatically each month until cancelled. You may cancel at any time from your account settings or by contacting info@decisionatlas.co.uk. Cancellation takes effect at the end of the current billing period unless Stripe or the account dashboard states otherwise.

Included monthly credits are subject to the plan terms shown at checkout or in your dashboard. Unused included credits do not roll over unless explicitly stated. Additional reports may be charged at the subscriber rate shown at the time of purchase.

If payment fails, is reversed, disputed, or charged back, we may suspend report generation, downloads, subscription benefits, or account access while the payment issue is investigated or resolved.

7. Data and report retention

Decision Atlas collects practitioner account data such as email address for account access, authentication, payment operation, report delivery, and outcome follow-up workflows.

Generated reports are intended to remain available for a limited operational period, currently 30 days unless a different retention period is stated in the product, dashboard, report flow, or Privacy Policy. Report files, session records, and download links may be deleted or disabled after that period.

8. Outcome submissions

If you submit an outcome, you confirm that it relates to an anonymised decision context and that you have authority to submit it to Decision Atlas. Outcome submissions may be reviewed, classified, converted into evidence-vault signals, and used to improve aggregate decision intelligence, matching quality, and future report outputs.

Where outcome data has been properly anonymised and no longer identifies a person, it may not be possible to remove it from aggregate evidence, scoring, or methodology records.

9. Intellectual property

Decision Atlas owns or licenses the platform design, report structure, scoring logic, pattern language, evidence methodology, report templates, source taxonomy, and generated report format. You may use reports for your own professional practice. You may not resell, republish, reproduce, train competing systems from, or commercially exploit the platform or report methodology without written permission.

10. Availability and changes

We may update, suspend, restrict, or change the platform, reports, pricing, safety filters, evidence sources, report design, scoring logic, or features as the service develops. Where we make material changes to pricing or subscription terms, we will provide reasonable notice before those changes take effect where required. We do not guarantee uninterrupted availability.

11. Liability

To the maximum extent permitted by law, Decision Atlas is not liable for indirect, consequential, special, punitive, or business-loss damages arising from use of the platform or reports.

Our total liability for a claim relating to a report will not exceed the amount paid for the report giving rise to that claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.

12. Account suspension

We may suspend or terminate access if you breach these Terms, submit prohibited content, misuse the platform, attempt to reverse-engineer the service, create payment risk, create legal or security risk, or use the service in a way that could harm clients, practitioners, or Decision Atlas.

13. Changes to these Terms

We may update these Terms as the platform develops. The updated date below indicates when this page was last changed. Continued use of the service after updated Terms are published means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

15. Contact

For legal, support, privacy, DPA, or billing queries, contact: info@decisionatlas.co.uk